How to Create a Space Request Ticket on FreshService Sign into FreshService dashboard Create a Space Request ticket Your browser does not support the video tag. # Sign into FreshService dashboard Go to help.hcz.org Click 'Space Request' tab Enter your Harlem Children's Zone or Promise Academy email address and click Next Enter your work email account password when prompted and click Sign in Verify your user profile identity via Microsoft's Entra Multifactor authentication Enter the 6-digit code sent to your smart phone # Create a Space Request ticket Upon successful sign in, select the location Select the requested space for the location Enter the name of the event Enter the number of expected guests Choose type of AV equipment needed for the event Enter event date and time Choose setup time for the event Select the appropriate option to request IT team to setup the event You can also request IT's presence for the duration of the event Enter the event lead name Enter the event lead email address Optionally, enter the event lead mobile phone number Enter a description of the event request details Select the appropriate option to request Safety team You can provide details for the Safety team request Select the appropriate option to request Facilities team to setup the event You can also fill out the catering request Optionally, you can attach a file or media to your space request Click the 'Place Request' button